Help & Support

At Epic Web Studios, we pride ourselves on our fast and concise customer support. Whether by phone (814-746-6987), e-mail, instant message, Epic's Facebook, face-to-face or smoke signals. You name it, we are always available to help.


Be sure to watch this video carefully; it provides some valuable insight.



Use the following resources for quick and useful support features.

Live Chat

Live chat with us anytime right here on Facebook Messenger.

Alternatively, you can go straight to the Messenger app and start a chat by visiting

Remote Access Support

Having problems managing your website or using features on your website? We can help. Using the TeamViewer application, we can remotely access your computer (only with your permission) and show you on your computer how to update your site, use a feature, or even see bugs that might only be native to your computer.


For more information about our Remote Access Support, please click here, or click on the TeamViewer logo below.


Epic Remote Support powered by TeamViewer

Client Center

Look for your past invoices, edit a record of your information, submit trouble tickets, or even view announcements from our team by using our Epic ClientCenter. You can access the ClientCenter by clicking here.

Storage Center

We've created a simple and easy to use file transfer tool that allows you, the client, to send us files quickly without registration or hassle. Simple click here to access the Epic StorageCenter, which can be used to send us any images, videos, or any sort of materials you are trying to send us pertaining to your website.

The Fallback Method...

All of this too much? Simply want to call (814-746-6987) or e-mail an Epic team member? That's no problem! Visit our staff page to find the phone numbers or e-mail addresses you are looking for, by clicking here.